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Active Listening 101: How to Turn Down Your Volume to Turn Up Your Communication Skills, by Emilia Hardman
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It's time to take a closer look at the other side of communication. It's time to end the shadowy existence of listening. Diogenes Laertius was right when he realized,
"We have two ears and only one tongue, in order that we may hear more and speak less."
Did you know that employing active listening skills can have a hugely positive effect on your whole life... whether it be strengthening your relationships, gaining valuable information for your business or improving your health and happiness?
But there is one problem: even though we all hear every day of our lives, at times we are not really engaged listeners. We may be inactive or selective listeners at best, neither of which is very effective or productive. So if you want to solve this problem, improve your communication skills, and enjoy the various benefits of an active listener, then you have found the right book.
What This Book Can Do For You
"Active Listening 101" is your all-in-one guide with everything you need to know about active listening. It explores the basic elements of communication and encourages you to sharpen your conversation skills by paying attention, showing you are listening, providing feedback, deferring judgment and responding appropriately. Complete with a self-assessment checklist, this evaluative tool will help you obtain valuable feedback about your listening skills. Although effective listening takes some effort on your part, the guidelines in this book help you achieve improvement as fast as possible. Besides getting to know the various reasons why we don't communicate effectively, you will learn what it really means to listen, and be able to see concrete tips on how to apply this valuable communication tool to any situation in your daily life, be it in a meeting, dealing with your children or working with your co-workers.
The best time for kick-starting your effective listening journey is now. Try out "Active Listening 101" to understand, learn and practice the art of silence and you will improve your communication skills to positively impact your life.
- Sales Rank: #182356 in eBooks
- Published on: 2012-08-12
- Released on: 2012-08-12
- Format: Kindle eBook
About the Author
EmiliaHardman is an active listener and executor of silence for more than15 years. At the beginning of her career as a teacher, she quicklyrealized that many problems arise because people simply don't listen.This marked the beginning of her active listening journey. Hercuriosity and ambition made sure that she studied propercommunication and the art of listening in more detail.
Emilia foundout that the biggest hint was hidden in the word "listen" becauseif you change the order of the letters you get the word "silent",which is the starting point for all successful listening. Since thenshe was able to make a positive impact on the life of her students.
Today, shegives her best to be an inspiring example for her social environmentand encourages others to become active listeners, too.
Most helpful customer reviews
19 of 19 people found the following review helpful.
Effective guide towards better communication through active listening
By Petra
We all tend to think that we "listen" to others, but mostly, I believe, we "hear" rather than truly "listen." I bought this book because I want to improve my communication skills, and too many people believe that "communication" is largely about talking, when really it should be as much, if not more so, about listening.
What I particularly enjoyed about this book is how the author is breaking the process down into easily understood parts, and then shows clear and effective steps towards improvement. I had to admit to several of the "listening faults" she so clearly identified. I am particularly guilty of "selective listening" and, rather worrying, "combative listening" as well. I guess I should have known that, but the author, in an engaging and easy to read way, allows the reader to identify their own weak areas, and then shows ways to dramatically improve their listening skills without ever getting patronizing or overly technical.
The author takes the reader onto a journey towards better communication. There are checklists, there is a chapter to assess one's own listening ability, and there are many practical examples.
Reading this book has made me more aware of my own pitfalls when it comes to communication, and has shown me practical ways to improve the areas I need to concentrate on. Effective communication is a major part of my job, and probably the most challenging aspect of it. I am quite certain that this book is going to help me become a better communicator by putting what I learned from it into practice. Just identifying my weaknesses, and being made aware of them, is a step in the right direction.
Too many books in this genre are either too complicated, drift off into psycho babble, or simply state the obvious. Emilia Hardman has cleverly avoided those pitfalls in this book, and written an easy to read and clear guide towards more effective communication. This book would be a great read for managers as well as employees, teachers or students, and useful in personal communication as well. I know that I have already benefited from reading it, and I am certain that I will be referring to it frequently. A good book for anyone who wants to become a better communicator!
10 of 10 people found the following review helpful.
great book
By lightshow
This book is full of so much wisdom that nobody thinks about much. Listening is highly UNDER rated. Get this book, read it and start listening and really hearing people. It'll help your relationships, your business, everything. This is an amazing deal.
2 of 2 people found the following review helpful.
I liked this book a lot
By NaturalHorseman
I found it a good taxonomy for Active LIstening Skills. I also liked the self-evaluation sections to identify my "opportunities for personal growth."
Why not 5 stars? I'd wish for a pointer to something on the web where I could go (given a password from the book) and select my situation, e.g. "active listening to remote friend via email" and get some scenarios that demonstrated how NOT TO and how TO leverage active listening in this situation.
The other piece I wished for is a pointer to suggested readings on how to leverage active listening as part of trying to communicate with a Combative Listener.
Net net I thought it was a great value.
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